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Business in Croatia is conducted in a formal manner; punctuality is key, dress should be smart and conservative (suits and ties are the norm) and polite greetings are made with a handshake. Titles and surnames are usually used unless otherwise indicated and business cards are exchanged at the beginning of a meeting. English and German are widely spoken, but any attempt at speaking some Croatian will be appreciated. Women tend to hold high positions in business and are well respected. Building a good working relationship is important in Croatia and it is useful to work with a reliable local partner. Although Croatia appears typically European in its dealings, business can take some time to conclude. Business hours are usually 8am to 4pm Monday to Friday.
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