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Santo Domingo is the center of business in the Dominican Republic. Good working relationships are vital and trust is an integral part of doing business in the Dominican Republic; knowing the right people is half the battle won. Appearances are considered important and therefore dressing smartly is advised. Meetings are initially rather formal and a polite greeting accompanied by a handshake is common; expect small talk. Business cards are usually exchanged on introduction. Punctuality is important. Although English is widely spoken and understood, it is still useful to have all business material printed in English and Spanish. It is important to be polite and courteous at all times. Business hours are usually 8am to 12pm and 2pm to 6pm Monday to Friday.
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